Job Title: Field Service Engineer
Candidates should take the time to read all the elements of this job advert carefully Please make your application promptly.
Location: Exeter, UK
Salary: £28000 p.a + Benefits
About the Role:
We are seeking a skilled and proactive IT Field Service Engineer to join our team in Exeter. This role is an exciting opportunity for an experienced professional who thrives in a fast-paced environment and is passionate about delivering exceptional IT solutions to clients.
Key Responsibilities:
- Install, configure, and maintain IT hardware and software at client sites.
- Diagnose and resolve technical issues, including network and system troubleshooting.
- Provide support for desktop, server, and network environments.
- Perform routine maintenance and upgrades to ensure optimal system performance.
- Deliver excellent customer service, offering clear communication and tailored solutions.
- Maintain accurate service records and documentation for all work undertaken.
- Stay updated with the latest IT technologies and best practices.
About You:
- Proven experience as an IT Field Service Engineer or similar role.
- Strong technical expertise in hardware, software, and networking.
- Familiarity with operating systems (Windows, macOS, Linux) and server management.
- Excellent problem-solving skills and attention to detail.
- Strong communication and customer service skills.
- Ability to work independently and adapt to changing priorities.
- Full UK driving license is essential.
- Relevant certifications (e.g., CompTIA, Cisco, Microsoft) are a plus.
What our Client Offer:
- Competitive salary and performance-based incentives.
- Company vehicle and tools provided.
- Opportunities for ongoing training and professional certifications.
- A supportive team and a collaborative work culture.
- Career progression opportunities within a forward-thinking IT organisation.
